When I start the shotcut, a white window appears

What is your operating system?

Windows 7 Ultimate
What is your Shotcut version (see Help > About Shotcut)? Is it 32-bit?

Can you repeat the problem? If so, what are the steps?
(Please be specific and use the names as seen in Shotcut, preferably English. Include a screenshot or screen recording if you can. Also, you can attach logs from either View > Application Log or right-click a job and choose View Log.)

When I start the shotсut, a white window opens, and that’s it

This is a sign of incompatibiltiy with the OpenGL and DirectX on your system. You can try the registry files in the thread below to workaround. Otherwise, it cannot be fixed.

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