Keyboard Shortcuts

See Keyboard Shortcuts page on the main web site.
As of version 22.09 you can edit or add your own using Help > Actions and Shortcuts.

I’d love to change the back and forward keys to something more natural (i.e. easier to my eye-hand coordination) like alt, shift, ctrl-J and L on mine.

This section is for documentation, not for suggestions.
Editable keyboard shortcuts is already on the Roadmap.

Should it be in a forum then?

Here are all of the other keyboard shortcut suggestions:
https://forum.shotcut.org/search?q=keyboard%20shortcuts%20%23suggestion

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Eureka! For those looking for a workaround to this, I found a (somewhat obvious) one using MS PowerToys’ Keyboard Manager (pretty sure there are key remappers for Linux and MacOS too, as well as others for Windows if one would prefer):