When I attempt to export a video, it does nothing for a couple seconds, then finished instantly, while not actually saving the video. I’ve never had this issue before. I was able to copy the log, and find this:
plugin_mgr_get_object_file_plugins: error opening shared object file ‘C:\Users\xwass\Downloads\shotcut-win64-201128\Shotcut\lib\ladspa/AUTHORS’: “C:\Users\xwass\Downloads\shotcut-win64-201128\Shotcut\lib\ladspa\AUTHORS”: The specified module could not be found.
plugin_mgr_get_object_file_plugins: error opening shared object file ‘C:\Users\xwass\Downloads\shotcut-win64-201128\Shotcut\lib\ladspa/COPYING’: “C:\Users\xwass\Downloads\shotcut-win64-201128\Shotcut\lib\ladspa\COPYING”: The specified module could not be found.
plugin_mgr_get_object_file_plugins: error opening shared object file ‘C:\Users\xwass\Downloads\shotcut-win64-201128\Shotcut\lib\ladspa/readme.txt’: “C:\Users\xwass\Downloads\shotcut-win64-201128\Shotcut\lib\ladspa\readme.txt”:
I/O warning : failed to load external entity “C:/Windows/Temp/shotcut-noHJfN.mlt”
Failed to load “C%3A%2FWindows%2FTemp%2Fshotcut-noHJfN.mlt”
I/O warning : failed to load external entity “C:/Windows/Temp/shotcut-noHJfN.mlt”
Failed to load “C%3A%2FWindows%2FTemp%2Fshotcut-noHJfN.mlt”
Completed successfully in 00:00:03
I checked it, and there is nothing wrong in your XML. There might be some kind of permissions problem on your system. Has it ever worked for you? Sometimes there are problems that the developers never face and cannot figure out.
See these old posts found by searching here on “failed to load external entity” where one person had to give the Administrator access to their temp directory for whatever reason.
I’m honestly not sure what the problem is. I have never had this problem, and I’ve exported probably around 30 videos with no problem whatsoever. Thanks for the help though.
i attempted an older version of shotcut, and i get the same issue. i’ve used shotcut for nearly a year and have never experienced this problem. it’s becoming a major issue, especially since i have no other means of video editing available to me.
It looks like you have some special setup that is breaking our best intention to workaround tricky setups. You should have a writable temporary directory for Shotcut and many other apps to function correctly. But I was unable to reproduce your problem by creating a non-admin user account and configuring it to use a temporary directory I created that it is unable to write to. See this screenshot of the Shotcut > View > Application Log when using an temporary directory the test account is unable to write to:
The first yellow highlight shows the failure to write to the temporary file in the temporary directory. The second highlighted line shows that it used the export video folder to write to instead. It is escaped to deal with special characters and converts to C:\Users\test-standard\Videos\.
Here is how you might be able to configure a different temporary directory. Press the Windows key and start typing “environment”. It shows a couple of matches. You will not be able to change the system variables, so choose the one for your account only:
You can change it to what I have, which is normal default and going to be specific to your account. Or, you can choose something else you know you can write to like a Documents folder. After that click OK to each dialog to close them. If it still does not work, you can try to log out of Windows and log back in. If that still does not work, then after you attempt the export look at the bottom of the Shotcut > View > Application Log to see what it is trying to use.
TMP is only showing in my system variables. I added a tmp file inside a different file account side, so I will see how that works. Thanks so much for the help. Hopefully this resolves it.
Son of a gun, it is exporting. I appreciate the help so so much, it’s saved me tons of hours of going through the actual files to find the issue. Thanks again Shotcut.
