What is your Shotcut version (see Help > About Shotcut)?
Can you repeat the problem? If so, what are the steps?
(Please be specific and use the names as seen in Shotcut, preferably English. Include a screenshot or screen recording if you can. Also, you can attach logs from either View > Application Log or right-click a job and choose View Log.)
I am unable to open any video or audio file into shotcut. See error message above. This happens since my last OS upgrade. So I am pretty sure it is an OS issue. However I cannot see any logs which points me in the right direction. Is there a way to produce a more detailed log output?
You mention an upgrade, so I’m assuming that is an “in-place” upgrade and not a complete install of the new OS?
Any mount points, file locations, or drive storage that has changed? I see it references the path “/photos/movies/S22/2023-09/20230924_104908.mp4”. Where is this photos folder located and has it been mounted?
What happens if you try dragging or importing a video that is located under your current home folder?
I use AppImages on Linux primarily to keep multiple versions at the same time, so that is weird, but not completely unusual.
Have you both tried a reinstall after removing the config/data folders? They are usually located here:
Uninstall the current version if it was a local install and not a portable tar or AppImage. Then rename both those folders to Meltytech.old before reinstalling the latest version, and see how you go.
What are the file permissions on the video/audio that won’t load but will play in VLC? I can’t see that being an issue but it’s worth looking at quickly and will only take a few moments to establish (they could be read only, although I highly doubt it). Can you edit (not just play) these files in another program like Kdenlive on the same OS?
Sorry for all the questions but they might help narrow down the issue.
I did a rollback to previous btrfs snapshots of my system and found that shotcut has stopped working since 9/28/2023 18:02 - since I installed the updates from 9/26.
So the problem is caused by one of the following updates:
Another appimage that broke on recent Manjaro updates is Audacity 3.3.3
/tmp/.mount_audaciABfngW/bin/audacity: symbol lookup error: /usr/lib/libcairo.so.2: undefined symbol: pixman_image_set_dither
Cairo is 1.18.0-1
The same 3.3.3 from arch repositories only launches when started from terminal. It won’t start from menu or desktop shortcut. It also won’t open associated files (i.e. wav) from file explorer (Dolphin).
Both Shotcut and Audacity appimages were working fine before recent rolling updates.
The AppImage and portable downloads are now fixed as well as the build script for next release. Snap stable channel will be updated to next nightly build as that cannot be modified and only moves forward.
Yeah its working on Manjaro also, thanks alot for your support here
After all that hassle that i had with that newer versions from shotcut (wobbly/unprecise audio playback from newer versions and now this broken blur filters, almost let me regret to support this project, but atleast i can still use the older but perfect and flawless 22.12.21 (AppImage) version again and im fine with that. i just hope im not running in a dead end anytime but you make it running today again, so many thanks
I dont used the packed appimage, but instead the tzar archive that i had unpacket. I don’t know if there is a big difference, but after deleting the recommended file.
Under Manjaro i opene shotcut>new empty project and placed the video file per drag+drop and drag+drop in the application and then the visible video (project) also per drag+drop to the output (tracks) at the bottom… i don’t see a issue or any difference to the function before this adjustments.