Shortcut crashing When I Start

[Anderson_Brito]

shotcut-log.txt (31.2 KB)

Hi Guys.

My shotcut app crashes on start.
I tried to reinstal it and deleted the registry entries and doesn’t work at all.
Can you all help me? It was working fine and now its not.

shotcut-win64-200711

My note:

Microsoft Windows 10 Pro
LENOVO S145
x64-based PC
Intel® Core i7-8565U (1.8GHz; 8MB Cache)
20GB DDR4 2400MHz
SSD 1TB

[shotcut]

Did it ever work? Shotcut is not compatible with all systems. That is why system requirements in the FAQ states “OpenGL 2.0 that works correctly and is compatible.” From your log

[Warning] <> QQuickWidget::resizeEvent() no OpenGL context

So, OpenGL is the problem. However, Shotcut defaults to trying to use an OpenGL to DirectX converter, and I see that in your log as well:

[Info ] Mlt::GLWidget::initializeGL OpenGL renderer “ANGLE (Microsoft Basic Render Driver Direct3D11 vs_5_0 ps_5_0)”

For whatever reason, these are not working, and I can only refer you to a registry setting to change the startup Display Method:

Display Method

This setting is only available on Windows and Linux. Shotcut uses OpenGL technology to draw its user interface and display video. OpenGL is typically implemented in the GPU of your computer and its driver in the operating system. These two pieces (Shotcut and the UI library it uses) and the OpenGL implementation need to communicate using a complex protocol. Sometimes, they do not communicate well and have compatibility or interoperability problems. Thus, there are some workarounds: use only s…