I export as mp4 but I get just a sound file

i have a problem trying to get a video for a wordpress requirement. I reduced resolution, and them I exported as mp4 as usual, but I get only a sound file without images. What could going wrong?

What is the resolution that you entered in Export? Does it work if you do not reduce resolution? See this recent post:

Thanl! I was trying with 1332x 749 as WP suggested, With 1280x720 was ok

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