Export failure (could not open output file) in version 20.09.13

Bug
#1

What is your operating system?
Win10

What is your Shotcut version (see Help > About Shotcut)? Is it 32-bit?
20.09.13

Can you repeat the problem? If so, what are the steps?
I updated to Version 20.09.13. Now it is no longer possible to export my videos for me. Reinstall didnt fix.

See log:

plugin_mgr_get_object_file_plugins: error opening shared object file ‘C:\Program Files\Shotcut\lib\ladspa/AUTHORS’: “C:\Program Files\Shotcut\lib\ladspa\AUTHORS”: Das angegebene Modul wurde nicht gefunden.

plugin_mgr_get_object_file_plugins: error opening shared object file ‘C:\Program Files\Shotcut\lib\ladspa/COPYING’: “C:\Program Files\Shotcut\lib\ladspa\COPYING”: Das angegebene Modul wurde nicht gefunden.

plugin_mgr_get_object_file_plugins: error opening shared object file ‘C:\Program Files\Shotcut\lib\ladspa/readme.txt’: “C:\Program Files\Shotcut\lib\ladspa\readme.txt”:

[h264 @ 0000000004fdd800] Reinit context to 1280x720, pix_fmt: yuv420p

[h264 @ 000000000938df00] Reinit context to 1280x720, pix_fmt: yuv420p

[AVIOContext @ 00000000042cb240] Statistics: 90956 bytes read, 2 seeks

[wav @ 0000000008fe0a80] parser not found for codec pcm_s16le, packets or times may be invalid.

[h264_qsv @ 0000000009014940] Initialized an internal MFX session using hardware accelerated implementation

[h264_qsv @ 0000000009014940] Using the constant quantization parameter (CQP) ratecontrol method

[h264_qsv @ 0000000009014940] profile: high; level: 31

[h264_qsv @ 0000000009014940] GopPicSize: 125; GopRefDist: 4; GopOptFlag: closed ; IdrInterval: 0

[h264_qsv @ 0000000009014940] TargetUsage: 5; RateControlMethod: CQP

[h264_qsv @ 0000000009014940] QPI: 19; QPP: 24; QPB: 31

[h264_qsv @ 0000000009014940] NumSlice: 1; NumRefFrame: 3

[h264_qsv @ 0000000009014940] RateDistortionOpt: OFF

[h264_qsv @ 0000000009014940] RecoveryPointSEI: OFF IntRefType: 0; IntRefCycleSize: 0; IntRefQPDelta: 0

[h264_qsv @ 0000000009014940] MaxFrameSize: 0; MaxSliceSize: 0;

[h264_qsv @ 0000000009014940] BitrateLimit: ON; MBBRC: OFF; ExtBRC: OFF

[h264_qsv @ 0000000009014940] Trellis: auto

[h264_qsv @ 0000000009014940] VDENC: OFF

[h264_qsv @ 0000000009014940] RepeatPPS: OFF; NumMbPerSlice: 0; LookAheadDS: 2x

[h264_qsv @ 0000000009014940] AdaptiveI: OFF; AdaptiveB: OFF; BRefType: pyramid

[h264_qsv @ 0000000009014940] MinQPI: 0; MaxQPI: 0; MinQPP: 0; MaxQPP: 0; MinQPB: 0; MaxQPB: 0

[h264_qsv @ 0000000009014940] Entropy coding: CABAC; MaxDecFrameBuffering: 3

[h264_qsv @ 0000000009014940] NalHrdConformance: OFF; SingleSeiNalUnit: ON; VuiVclHrdParameters: OFF VuiNalHrdParameters: OFF

[h264_qsv @ 0000000009014940] FrameRateExtD: 1; FrameRateExtN: 25

[wav @ 0000000008fe23c0] parser not found for codec pcm_s16le, packets or times may be invalid.

[producer avformat] audio: total_streams 1 max_stream 0 total_channels 2 max_channels 2

[AVIOContext @ 000000000eda3dc0] Statistics: 294956 bytes read, 2 seeks

[filter swresample] 2(stereo) f32le 44100Hz -> 2(stereo) f32le 48000Hz

[producer avformat-novalidate] C:/Users/denni/SynologyDrive/Work/Projekte/Pflichtschulung/DS/Video/Scribes/DS_1.mp4

checking VFR: pkt.duration 512

[h264 @ 0000000004f20680] Reinit context to 1280x720, pix_fmt: yuv420p

[consumer avformat] Could not open ‘C:/Users/denni/Desktop/test.mp4’

[aac @ 0000000008ff4380] Qavg: nan

Failed with exit code 1

Plz help.

Export failed - Find solutions
#2

There is the problem. Why could it not be opened? I do not know. Maybe try a different folder.

#3

That cant be, because this is the name/file for the exportfile to be created!

#4

Yes, I know that, but the software is reporting that it could not open that file to write to it. Something is preventing it, but I do not know why. It works for me to output to my Desktop.

#5

well, thats already an alternative folder. I’ll try more…

#6

Rollback to previous version solved the problem. Maybe interessting for you.

#7

OK, weird. We will see if others report the same problem and some more information becomes available to determine what is going wrong.

#8

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