Trouble editing video file


I’ve used Shotcut in the past with no issues cutting and exporting a video file. However I have a file that does not seem to be acting the way that previous files have. First thing I’ve noticed is that the file is about 1.5 hours long, but when loaded, the total duration is shown as /live. Also when the export menu is viewed, my options are Capture File, Stream, and Reset, instead of Export File, Stream, and Reset. I also have no timeline to be able to cut anything from the file.

Any help is greatly appreciated!

Perhaps you need to tell us more about the file other than the duration.
Also useful would be Shotcut version and OS.

Anything in particular about the file? It’s a screen capture from Debut if that matters as well, not sure if Debut encoding does anything to it.
Shotcut 17.12
Windows 10 Pro 64 bit

MediaInfo is your friend here. It can show you information about your video file. It may explain where the wheels fell off. Give it a try.

Format : AVI
Format/Info : Audio Video Interleave
File size : 248 MiB
Duration : 1 h 30 min
Overall bit rate : 384 kb/s

ID : 0
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L4
Format settings : CABAC / 1 Ref Frames
Format settings, CABAC : Yes
Format settings, RefFrames : 1 frame
Format settings, GOP : M=1, N=30
Codec ID : H264
Duration : 1 h 30 min
Bit rate : 206 kb/s
Width : 1 612 pixels
Height : 974 pixels
Display aspect ratio : 5:3
Frame rate mode : Variable
Frame rate : 30.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.004
Stream size : 133 MiB (54%)

ID : 1
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 3
Format settings : Joint stereo / MS Stereo
Codec ID : 55
Codec ID/Hint : MP3
Duration : 1 h 30 min
Source duration : 1 h 30 min
Bit rate mode : Constant
Bit rate : 160 kb/s
Channel(s) : 2 channels
Sampling rate : 44.1 kHz
Compression mode : Lossy
Stream size : 104 MiB (42%)
Alignment : Split accross interleaves
Interleave, duration : 26 ms (0.78 video frame)
Writing library : LAME3.97

5:3 1612x974 is waaaay past by limited experience. I’ll leave it to others to take a stab at this. I do have two questions, though. Have you processed video like this before? Was it successful?

Read about this exact issue in the release notes for the newest version:

Upgrade to the new version and try the new convert feature.