Stuck at the first frame. (audio is fine)

basically i put the clip in shotcut and into the timeline and then it just stays on the first frame as the playhead moves forward and the audio is fine when i go back and watch the video out of shotcut its fine

Do you have any other files that work properly? What kind of file is it?

the file is a .wmv file but i suppose it is a problem with the file cause i tried another file and it works fine

i am going on to a website and converting it to mp4 right now ill let you know if it fixes the problem

ok i converted the file to mp4 and now it works fine thanks a lot for the help