Shotcut unusable - Drag audio or video clip crashes Shotcut

Bug
1

Hello folks,

I cannot use Shotcut at all because dragging a clip into the playlist (audio or video), crashes the program.
There is no GPU Effects in the settings to turn off, as suggested as a solution on other crash related threads.
image

Shotcut version: Shotcut version ARCH-18.11.18
System: Manjaro Linux; 16Gb RAM; AMD Ryzen 5 2600 CPU; Nvidia GTX1050ti GPU.

2

In the release notes:
2018-12-15_01-26-16

Did you download Shotcut from here: https://shotcut.org/download/ ?

1 Like
3

Hello,
Thank you for your reply.

Good. I haven’t got GPU Effects mode on, then. Any config files show GPU = false.
No, I downloaded it from the official Manjaro repository.
I might just uninstall and reinstall it. I don’t use Flatpak or Snap. Maybe I should download the portable tarball and see how that works.

4

There are errors when using the portable version, and crash upon adding a clip.

 /dev/sdivideotx0: unable to get the file status: No such file or directory
 /dev/sdivideotx0: unable to get the file status: No such file or directory
 /dev/sdivideotx0: unable to get the file status: No such file or directory
 No such file or directory
 could not open video output destination: /dev/sdivideotx0
 Segmentation fault (core dumped)

I’m not sure what is supposed to create /dev/sdivideotx0.

5

Try using the App image. It seems to work for some Linux users.

Get it here.

6

These messages can be ignored. They are the side effect of probing for optional, special video display hardware (SDI). Sorry, but I do not know why it is crashing for you. Maybe some critical MLT plugin is failing to load due to a dependency breakage. You can try running at the command line the following to see if it works:
/path/to/Shotcut.app/melt -verbose noise
It should display a window with noisy video and sound. If it does not what messages does it show? If it works, trying replacing “noise” with the name of an audio/video file.

1 Like
7

Yes, that did work for the portable version, but I couldn’t find Shotcut.app for the actual installed version.

I uninstalled Shotcut, and then removed all traces of Shotcut files and folders from the file system.
After re-installing through the official repository, it is working again.

Maybe a configuration or other file somewhere got corrupted during an upgrade.

Thanks all for your replies.