Shotcut tells me "Data name non-existent" when trying to export

[Karen93]

Hi guys,
I stumbled across a problem today where my Shotcut says “File name non-existent” when I try to export my video file.
I didn’t change anything about the settings, I always used it the same way for the same type of file.
I already tried exporting other files but this same problem occurs every time I want to set the export destination and the intended file name.

Has anyone encountered the same problem and has an idea how to solve it?

Thank you so much!

[shotcut]

Where exactly do you see this and what operating system do you use? I searched the Shotcut program code for “non-existent” and there were 0 results.

intended file name

What is the name? If it has special characters you can try something very simple.

Maybe the problem is a missing file in the project. If you delete or move files that you included into the project Shotcut does not know and auto-magically adjust. You cannot do that. Sometimes people drag something from a web page into Shotcut, and the browser creates a temporary download that eventually goes away. Restart Shotcut, reopen the project, and fix the missing files that it reports.

[Karen93]

This error occurs when I click “export file” and give it a name in the folder where it’s meant to be exported to. I have a screenshot attached (sorry, it’s in German!)

There are no special characters in the intended file name, just a hyphen as always.

I always have just one file in that kind of project so this cannot be the problem.

I even tried a different cutting program which had the same error upon exporting the file to the same folder I chose in Shotcut.
Also I tried exporting different video files from Shotcut and the other program, and none of those worked. They all produced the same error.

Funnily I found a temporary solution while just testing around. Shotcut is able to export the files directly onto my desktop.
So I think it’s not a problem with Shotcut itself.

Edit: I operate on Windows 11

[shotcut]

This is in the FAQ basically, you have turned on a Windows feature called “protected folder access” in English. It is in the Windows Settings. Maybe you can search for something similar in your language to find it.