What is your operating system? Win10 Pro 64bit with latest drivers and 20H0? Update
What is your Shotcut version (see Help > About Shotcut)? Is it 32-bit?
its the very latest 64 bit version as os 4/27/20201
Can you repeat the problem? If so, what are the steps?
(Please be specific and use the names as seen in Shotcut, preferably English. Include a screenshot or screen recording if you can. Also, you can attach logs from either View > Application Log or right-click a job and choose View Log.)
I’m a very new user with only three days of experience and three new Shotcut videos under my belt… I come to you frustrated with the complexity of DaVinci Resolve and the stupidity of the AI in MAGIX Fastcut and Magistro but will go back to them if I must…
Here’s the main concern …
I have a pretty high end PC with 32GB of DDR3 and a 2700 Amd Ryzen 7 and a RTX 2060 Graphics card. … It works very reliably most of the time… but while using Shotcut it’s locked up and frozen with a white screen 5 times. once it did it after I’d invested 2 hours in edits… fortunately I went off and got a cup of coffee and 5 minutes later it came back to life, and I could then save my work.
So, More that the steep ( for me ) learning curve… I now wonder if it’s worth investing a lot of time learning to use this excellent tool… it’s its normal that it has this level of instability? There was no one particular thing I did to trigger it. so is it repeatable … not on request, no… it appears to be random.
I’m not quitting yet but
is there a way to make it auto-save a backup every 5 minutes or so?
Is there anything I should do to try to fixit?