Shotcut not playing sound at all

Opened Shotcut one day and it spontaneously stopped playing audio from any media. I can see the audio meters moving as if there were audio but nothing comes out. Details:

Windows 10 Home 64-bit 22H2

Intel i5-9400F, RTX3060, 64gb ram

I have tested this on Shotcut 25.08 and 25.07

I have been able to eliminate the following possibilities:

  • it isn’t the my headset or USB port, works fine in other applications & tested 2nd headset
  • it isn’t my PC, it plays audio fine in other applications
  • tried all three options in Player > Audio API (no luck)
  • verified nothing filter-wise or clip-wise was muted
  • verified the media clips themselves were fine outside of Shotcut
  • verified no proxies to rule out a corrupted proxy
  • tried multiple projects and multiple versions of Shotcut
  • no PC sound settings were changed that would cause a problem
  • verified no other application had stolen control of my audio devices
  • verified output devices were set correctly in windows (could not find a setting for audio output devices in Shotcut itself)
  • reinstalled Shotcut including removing the registry settings and starting over… and tested different versions 25.08 and 25.07
  • updated nvidia GPU drivers to rule out an outdated driver just for the heck of it
  • verified Realtek audio drivers were up to date

I am at a loss and I have important projects upcoming. Does anyone have any ideas? It seems as though Shotcut itself refuses to play any audio, and as you can see above I have ruled out just about every other possible problem. I just opened the program as normal one day and boom… no audio on anything even though the meters move.

Any help is greatly appreciated.

Regards.

The player inside Shotcut has a volume control that can be muted or turned down low. Also, Windows has a mixer with per application volume control.

I’ve never even touched that volume button on the player but somehow it had turned off. Thank you!!

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