Shotcut hangs on File/New

Bug
1

I’m running Shotcut 18.03.06 on Windows 10. Today, after a couple of weeks of not being used, Shotcut hangs whenever I click on File/New.

When it comes up, the Export menu is showing. I can close that and do some other operations, e.g. View/Application Log, but if I click File/New I get the Windows hourglass and “(Not Responding)” in the title bar. My CPU utilization increases from 7% to 25%.

Any thoughts?

2

Removing preference files might help

1 Like
3

Thanks for the suggestion - much appreciated. Deleting the configuration files didn’t solve my problem, so I re-installed, taking care to select “Remove Old Program Files” and “Remove Shotcut Settings from Registry”. It seems to be working again now.

— PeterP

2 Likes