Shotcut Banner Force Quit Or Wait Suddenly Pops Up Constantly

Bug
1

Shotcut is repeatedly prompting to Force Quit or Wait every 10-15 seconds. Does anyone have any suggestions to resolve this issue?

What is your Shotcut version (see Help > About Shotcut)?
# Shotcut version 24.02.29
Ubuntu 22.04.4 LTS 64-bit

Can you repeat the problem? If so, what are the steps?
Yes, Just by Opening Shotcut, it pops up at any time.
(Please be specific and use the names as seen in Shotcut, preferably English. Include a screenshot or screen recording if you can. Also, you can attach logs from either View > Application Log or right-click a job and choose View Log.)

2

Are you using a package downloaded from here:

Or, are you getting Shotcut from your package manager?

3

I’m downloading it from the Ubuntu Repository in the Snap Store.

4

As a test, I would suggest:

  1. Download the portable package from Shotcut - Download
  2. Extract the contents
  3. Run the shotcut script from the extracted directory (do not run /bin/shotcut)
  4. If it has issues, upload the log file to this forum so we can see it.

The log file will be at:
~/.local/share/Meltytech/Shotcut/shotcut-log.txt

5

Sorry. Which script do I run from the extracted directory if not Shotcut

6

run Shotcut.app/shotcut

Do not run Shotcut.app/bin/shotcut

7

I did it, and it doesn’t seem to have issues.
How can I actually install it now?
Sorry new to this.

8

That is promising. One option is to use the portable version.

You should also try the Appimage or Flatpack options on the downloads page.

If you want to try to fix the Snap installation, I suggest to remove it, reinstall it to see if that helps.

9

I already tried un/re-installing before I posted.
I’ll look into the other options on the downloads.
I will add that two versions of Shotcut are available at the SNAP store.

image
image973×331 11 KB

10

That is strange. I only see one when I search online:

Have you tried both?

11

No. I just noticed it today.

12

The Snap and portable are the exact same builds. The screenshot shows the software center, which includes not only snap but also traditional packages. Maybe you previously installed the package, which we do not make. You can click each one and view some details. It should be somewhat clear which is which.

Alternatively, if you click the snap option on our download page, it goes to a web page for the snap with either a button to install that snap or command line instructions. Maybe that is less confusing.