What is your Shotcut version (see Help > About Shotcut)? Is it 32-bit?
21.09.20
Can you repeat the problem? If so, what are the steps?
(Please be specific and use the names as seen in Shotcut, preferably English. Include a screenshot or screen recording if you can. Also, you can attach logs from either View > Application Log or right-click a job and choose View Log.)
The program crashes almost every time I try to ripple delete a clip using either mouse or keyboard shortcuts, when using the Toggle Ripple mode and all tracks. I say “almost” because usually, when I restart the program and try again, it works. But I have to remember to be sure I’ve saved my project before trying to do this action again!
Next time it happens I’ll copy/paste the error log and post it here. In the meantime, I’d like to know if someone has the same problem, and if there’s a way to fix it?
Clip’s properties,
It happened with both videos and still pictures.
Obviously the pictures’ frame rate is 1 FPS.
The resolution is not the same for all the pictures I use, I’m going to check wether the picture’s resolution has an impact on the crashing or not… but I don’t think there is.
The videos I’m using in the project have the same properties as the project’s settings. CODEC is HEVC.
Any specific filters on any of the clips?
Not that I’m aware of, but again, I’ll try next time to see if it happens with specific filters or not.
Anti-Virus programs turned off?
I’m working on MacOS, so I don’t have any Anti-Virus.
What type of data drive are all of the files on? (USB, HDD, SSD, NVME)
The videos are on a SSD plugged on the USB-C port of my iMac, the pictures are on the internal SSD of my computer.
Computer specifications (CPU, RAM)
CPU 4,2 GHz Intel Core i7 quatre cœurs
RAM 32 Go 2400 MHz DDR4
I have to confess something I’ve thought of only today, that could maybe explain the problem…
I have recently updated my computer to MacOS BigSur. I thought I had restarted my computer since this big update, but then today I had a doubt, and it turns out I had not… So I’ll let you know, if the problem does not occur again, maybe it was just that… (shame on me if it is )
I had no time to work on the project today, but I will tomorrow, and let you know wether it happens again or not.
You also might want to try placing your videos on the internal drive of your computer. The USB-C port, and the drive it’s attached to may be the bottleneck.
You can also try converting your files to edit-friendly. There is a convert button on the bottom of the properties window.
I would if I could, and I maybe will on a future computer, but right now I’m working on one that is too small compared to the volume of projects I have to work on.
That I didn’t know! Thank you for telling me, I’ll try it for my next project.
But, as for the reported bug: so far so good, I haven’t had it again since I’ve restarted the computer
I’ll let you know in the coming days if it were to happen again.
)
