I’m new to shotcut(1 week), and so far I love it, but I have some problems with stability.
No matter what size/lenght the files I edit, at random events shotcut will crash or hang.
It can happen when I drag from playlist or preview to timeline, it can happen when I zoom, change speed, cutting from timeline, sometimes when I try to undo.
Sometimes it just outright crashes, other times it hangs.
I can’t give any reproducable examples as all crashes have been random, the closest I can get is when it last crashed while dragging a clip from playlist to timeline(Faulting module: ntdll.dll), then on restart I load autosave, twice in a row it crashed when dragging from playlist, the third time I did not load, opened the files and tried again from scratch, this time it did not crash.
The formats I edit are mostly nvenc h.264 from OBS Studio, I am currently trying to convert to prores to see if it alleviates any of the problems I have experienced.
I know this is a bit vague, but it’s all I’ve got.
I also have application event logs and shotcut log of the last handful of crashes/hangs if needed.
Thank you for any help if possible.
Keep up the great work
My Shotcut version: 17.11.02
OS Name Microsoft Windows 10 Pro version 1709
Version 10.0.16299 Build 16299.19
System Type x64-based PC
Processor Intel® Core™ i5-4570S CPU @ 2.90GHz, 2901 Mhz, 4 Core(s), 4 Logical Processor(s)
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
Installed Physical Memory (RAM) 32.0 GB