Proxy Probleme

Hi all, a great programme with many possibilities and easy to learn.
Unfortunately I have a problem with my PC:
When I want to export the video, I always get the same error.

I use the possibility to edit the videos quickly with proxy support, for this I have switched on “Use proxy” with F4 and set the scaling to 360P.

When I add a new file, no matter if it is a picture or a video file, it is immediately converted. When I have finished editing and then want to export, a file is exported, but only the pictures can be seen and the sound can be heard.

If I then go back into the programme, switch off “Use Proxy” and open the properties of a video file, no track is displayed in the Video tab.

If I then select track 1 in each video file, a visible video is created the next time I export.

Strangely, the error is only present on my PC, on the notebook it works as it should.

What could be the reason for this?

There is a known problem using proxy on videos made by certain devices. For example, Google Pixel phones. However, your problem sounds a little different. For the video files that have this problem, what created them? In addition, select one, view its Properties in Shotcut, and in the menu button at the bottom of Properties choose More Information… Copy and paste that into a reply here. Thanks

Yes, that is indeed the case.
I exported a video where a sequence of a drone video, a picture and a video recording was made with a Pixel 7 pro. Everything works except for the part from the Pixel mobile phone, which is not displayed, only the sound is audible.

# ffprobe output

[streams.stream.0]

index=0

codec_name=unknown

codec_long_name=unknown

profile=unknown

codec_type=data

codec_tag_string=mett

codec_tag=0x7474656d

id=0x1

r_frame_rate=0/0

avg_frame_rate=0/0

time_base=1/90000

start_pts=0

start_time=0:00:00.000000

duration_ts=339217

duration=0:00:03.769078

bit_rate=40.158000 Kbit/s

max_bit_rate=N/A

bits_per_raw_sample=N/A

nb_frames=103

nb_read_frames=N/A

nb_read_packets=N/A

[streams.stream.0.disposition]

default=1

dub=0

original=0

comment=0

lyrics=0

karaoke=0

forced=0

hearing_impaired=0

visual_impaired=0

clean_effects=0

attached_pic=0

timed_thumbnails=0

captions=0

descriptions=0

metadata=0

dependent=0

still_image=0

[streams.stream.0.tags]

creation_time=2023-05-30T00:13:45.000000Z

language=eng

handler_name=MetaHandle

[streams.stream.1]

index=1

codec_name=aac

codec_long_name=AAC (Advanced Audio Coding)

profile=unknown

codec_type=audio

codec_tag_string=mp4a

codec_tag=0x6134706d

sample_fmt=fltp

sample_rate=48 KHz

channels=2

channel_layout=stereo

bits_per_sample=0

initial_padding=0

id=0x2

r_frame_rate=0/0

avg_frame_rate=0/0

time_base=1/48000

start_pts=0

start_time=0:00:00.000000

duration_ts=180916

duration=0:00:03.769083

bit_rate=192.116000 Kbit/s

max_bit_rate=N/A

bits_per_raw_sample=N/A

nb_frames=175

nb_read_frames=N/A

nb_read_packets=N/A

extradata_size=2

[streams.stream.1.disposition]

default=1

dub=0

original=0

comment=0

lyrics=0

karaoke=0

forced=0

hearing_impaired=0

visual_impaired=0

clean_effects=0

attached_pic=0

timed_thumbnails=0

captions=0

descriptions=0

metadata=0

dependent=0

still_image=0

[streams.stream.1.tags]

creation_time=2023-05-30T00:13:45.000000Z

language=eng

handler_name=SoundHandle

vendor_id=[0][0][0][0]

[streams.stream.2]

index=2

codec_name=h264

codec_long_name=H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10

profile=High

codec_type=video

codec_tag_string=avc1

codec_tag=0x31637661

width=3840

height=2160

coded_width=3840

coded_height=2160

closed_captions=0

film_grain=0

has_b_frames=0

sample_aspect_ratio=1:1

display_aspect_ratio=16:9

pix_fmt=yuvj420p

level=51

color_range=pc

color_space=bt709

color_transfer=bt709

color_primaries=bt709

chroma_location=left

field_order=progressive

refs=1

is_avc=true

nal_length_size=4

id=0x3

r_frame_rate=30/1

avg_frame_rate=9270000/339217

time_base=1/90000

start_pts=0

start_time=0:00:00.000000

duration_ts=339217

duration=0:00:03.769078

bit_rate=46.419868 Mbit/s

max_bit_rate=N/A

bits_per_raw_sample=8

nb_frames=103

nb_read_frames=N/A

nb_read_packets=N/A

extradata_size=33

[streams.stream.2.disposition]

default=1

dub=0

original=0

comment=0

lyrics=0

karaoke=0

forced=0

hearing_impaired=0

visual_impaired=0

clean_effects=0

attached_pic=0

timed_thumbnails=0

captions=0

descriptions=0

metadata=0

dependent=0

still_image=0

[streams.stream.2.tags]

creation_time=2023-05-30T00:13:45.000000Z

language=eng

handler_name=VideoHandle

vendor_id=[0][0][0][0]

[format]

filename=/PXL_20230530_001339778.mp4

nb_streams=3

nb_programs=0

format_name=mov,mp4,m4a,3gp,3g2,mj2

format_long_name=QuickTime / MOV

start_time=0:00:00.000000

duration=0:00:03.769078

size=20.964602 Mibyte

bit_rate=46.659640 Mbit/s

probe_score=100

[format.tags]

major_brand=isom

minor_version=131072

compatible_brands=isomiso2mp41

creation_time=2023-05-30T00:13:45.000000Z

location=

location-eng=

com.android.capture.fps=30.000000

Completed successfully in 00:00:00
1 Like

This is fixed for the next version 23.09

Vielen Dank für deine Unterstützung.

Thank you

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