Hi all, a great programme with many possibilities and easy to learn.
Unfortunately I have a problem with my PC:
When I want to export the video, I always get the same error.
I use the possibility to edit the videos quickly with proxy support, for this I have switched on “Use proxy” with F4 and set the scaling to 360P.
When I add a new file, no matter if it is a picture or a video file, it is immediately converted. When I have finished editing and then want to export, a file is exported, but only the pictures can be seen and the sound can be heard.
If I then go back into the programme, switch off “Use Proxy” and open the properties of a video file, no track is displayed in the Video tab.
If I then select track 1 in each video file, a visible video is created the next time I export.
Strangely, the error is only present on my PC, on the notebook it works as it should.
There is a known problem using proxy on videos made by certain devices. For example, Google Pixel phones. However, your problem sounds a little different. For the video files that have this problem, what created them? In addition, select one, view its Properties in Shotcut, and in the menu button at the bottom of Properties choose More Information… Copy and paste that into a reply here. Thanks
Yes, that is indeed the case.
I exported a video where a sequence of a drone video, a picture and a video recording was made with a Pixel 7 pro. Everything works except for the part from the Pixel mobile phone, which is not displayed, only the sound is audible.