@Motim Sometimes people say they have updated the latest version, only to realize they updated it last week/month, but the actual version number tells all. Shotcut has been going through a lot of changes each month this year with each version release.
I wrote a tutorial on the information needed for proper tech support, and the information you provide will also help others in here with the same problem. There are just so many variables to problems, and without specifics it’s just guess work.