The documentation section seems to be structure-less: It seems to be a collection of assorted articles about random topics.
This is like opening a random page in a user guide and reading it. It does not build a true understanding in the reader’s mind!
It is essential to provide a structure to the documentation, so that the reader is guided through a step-by-step introduction to the software; and led through the topics with gradually increasing complexity.
In this, it is worth emulating books that provide alternative reading strategies. They have an introductory section at the beginning, to explain how to read the book.
Typically, it suggests different sequences of chapter numbers for different purposes.
A similar treatment should be provided in the Documentation section.
When a user contributes documentation of a new topic, it should be fitted in this framework. This can be done by either volunteers or the site admin.
That would enhance discoverability of the new article, and every reader will be able to fit the new information better in his mindmap.
Apart from sorting the articles chapter-wise, each article should also have a grading based on the skill level (beginner, intermediate, advanced). This allows a newbie to avoid getting bogged down in complex topics, while the veterans can skip the “beginner” level articles.
Without a structure, all types of readers won’t get what they want/need.
To sum up, what we need is-
- A TOC that provides a structured view of all topics
- A tag that shows the placement of each article in this TOC
- Another tag that shows the complexity level of the article
(beginner, intermediate, advanced)
If these tags can be color-coded, it will help instant recognition.
(e.g. beginner-> green, intermediate-> yellow, advanced → orange) - A “see also” section to cross-refer to other related articles
- Another section where videos on the topic are linked.
(volunteers can keep updating these links.)