This is not a bug in SC of course, but I am using this category here, because it is meant for “bugs and problems”.
We are in Benin, West Africa, and beginning to love SC more every week. Late last night I discovered the new version (18.06.01) and tried downloading it right away. The change-log looks very promissing… But again it did not work. This morning I tried again, no joy.
I am a veteran user of FDM aka Free Download Manager. But even with FDM, the download failed. Several times. You see, those 184 MBytes typically take us one to three hours download time(!) So if something failes, it is frustrating and expensive (as most people here still pay per megabyte).
The download runs fine for say half an hour. Then it stops. FDM is giving me this strange entry in the logs: “Access denied. Invalid user name or password”. As there is not even a user name or pw involved, I can only guess this is an internal time-out on the SC web-server.
As OpenSource tools are so useful for countries like Bénin, where there is less buying power for commercial tools, it would make a real difference if the server could please be configured for more tolerant time-out settings or for users with potential ip-number-jumps during download. We have to use cell-phone internet-access, as there is nothing else here where we work.
Please check your download-logs, dear person in charge: You might be surprised that there are hundreds of failed download attempts from slow-internet-countries. So Shotcut could gain a wider user base, just by making your server a little more friendly. (I just tried one more time, downloading directly by Firefox browser and I also got a “Failed” after several minutes of downloading.)
For comparison: I regularly download fresh versions of Scribus, GIMP, Inkscape, Firefox, OmegaT etc. So I am not afraid of anything from 50 to 200 megabytes. It just takes a lot of patience (or letting my download manager run all Saturday, while I do repair jobs around the house). On most of the examples above, the download is just as slow as from the SC server, but I do never get those “access denied” problems (I sometimes get them from sites where I need to log-in like humblebundle.com, where certain time-outs can throw my log-in).
Please ask if there are questions. As this will help other users with poor internet, I am willing to help with testing of different settings, if/when they become available. Thanks muchly.