Impossible to open video file

What is your operating system?
Xubuntu 23.10

What is your Shotcut version (see Help > About Shotcut)?
23.06.14

Can you repeat the problem? If so, what are the steps?
I can’t insert no file (as .mp4 or other format) in the left list, nor with “Open file” and nor with drag&drop. Every attempt fails with "Impossible to open… " See this picture: Imgur: The magic of the Internet

How can I do? thank you!

Have you tried the latest official release?

There might be a hint in the application log. You can save the application log and share it here.

here it go
debug.txt (33.9 KB)

[Warning] mlt_repository_init: failed to dlopen /tmp/.mount_shotcu2gpL1E/usr/bin/lib/mlt-7/libmltavformat.so (/lib/x86_64-linux-gnu/libcairo.so.2: undefined symbol: pixman_image_set_dither)
[Warning] mlt_repository_init: failed to dlopen /tmp/.mount_shotcu2gpL1E/usr/bin/lib/mlt-7/libmltsox.so (libsox.so.3: impossibile aprire il file oggetto condiviso: File o directory non esistente)

Something is wrong with your package. Download it again from the official website.

This was already fixed but not in that version. I do not change old AppImages for AppImage-only changes. You need to use the latest version: