I need help I have a project that crashed and now every time I open it it crashes I could loose two days of work please help

Bug
1

Windows 10 is my operating system

my shotcut version is Shotcut version 20.04.12

I can not repeat the problem

best bed wars player being best edit1.mlt (323.2 KB)
This is the file that broke if you need it to fix it if you can

2

There might be a clue in the application log. To find the application log, choose: Settings > App Data Directory > Show from the menu.

Steps:

  1. Open Shotcut
  2. Open your project
  3. Observe crash
  4. Open shotcut-log.txt from the App Data Directory
  5. Upload the log to this forum

Another question: Do other projects still work as expected? Is the crash only related to this project file?

Suggestion: You might consider installing the latest version of Shotcut. Save a backup file of your project file to ensure that you do not lose any work.

3

I loaded your project, replaced it with media of my own, played it all of the way through, exported it, and I did not have a problem. I was using 64-bit version. The usual problem is this situation is that you are using a 32-bit version of Shotcut and running out of memory, but you did not answer the question about whether you are using 32-bit. If you are using 32-bit, I can modify your project to reduce the resolution to 1280x720, and that might work.

Next, I opened your project with my media on the 32-bit version. It loaded but after starting to play it, at around 23 seconds it stopped. Then, I checked View > Application Log, went to the end, and it reports [Error ] <MLT> [mlt_pool] out of memory. There is no fix for running out of memory on 32-bit other than simplify your project. Even when I reduced the project resolution to 720p, it ran out of memory. It might be from the Rotate and Scale filters that scale things to 500% or 1000%.

4

Continuing the discussion from I need help I have a project that crashed and now every time I open it it crashes I could loose two days of work please help:

shotcut-log.txt (49.0 KB)

All my other projects work fine its just this one that is crashing.

5

From your log:
[Info ] <Application::Application> install dir = "C:/Program Files (x86)/Shotcut"

You are using the 32-bit version. That is the problem.

6

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