What is your Shotcut version (see Help > About Shotcut)? Is it 32-bit?
Shotcut version 22.09.23
Can you repeat the problem? If so, what are the steps?
(Please be specific and use the names as seen in Shotcut, preferably English. Include a screenshot or screen recording if you can. Also, you can attach logs from either View > Application Log or right-click a job and choose View Log.)
failed to open the file. please help to save my hours of work, thanks.