HELP! Exporting certain clips into nothing/black screen

I’ve just finished a video and when i export it one certain part of the video isnt included in the final product, putting everything out of line with the music in the video. i tried solely exporting that part so i could add it in but when i exported it alone all that came out of it was a black screen with no audio for the duration of the clip. Please help as i dont know what to do and really want to finish this vid.

Have you tried leaving the “Use hardware encoder” unchecked?

Did you enter “Advanced” in the Export window?
If so, what did you change?

Try selecting the “Default” preset, do not enter advanced, then export file. Same result?

thanks heaps for the response. i’ll give this a a try and let u know soon

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