HELP! Exporting certain clips into nothing/black screen


#1

I’ve just finished a video and when i export it one certain part of the video isnt included in the final product, putting everything out of line with the music in the video. i tried solely exporting that part so i could add it in but when i exported it alone all that came out of it was a black screen with no audio for the duration of the clip. Please help as i dont know what to do and really want to finish this vid.


#2

Have you tried leaving the “Use hardware encoder” unchecked?
2019-03-11_05-02-57

Did you enter “Advanced” in the Export window?
If so, what did you change?

Try selecting the “Default” preset, do not enter advanced, then export file. Same result?
shotcut_2019-03-11_05-06-13


#3

thanks heaps for the response. i’ll give this a a try and let u know soon