File exported without video - help!

I have just finished to make a video with clip, audio and photo.
In the pre-video window of ShotCut is all ok, but when I export to suggested file .mp4 I don’t see anything, but there is only audio.
Whats happened?
Many thanks

See here for suggestions: Help! Video won't export - no video all black just the audio

One of the most common problems is having the “Hardware Encoding” option set. If you have it set, unset it.

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