Export failed with error code 11

Help/How To
1

Hi, when I try to export a project that consists of 3 pre-recorded .mp4 files, using all standard export settings, I always fail with error code 11. All I’ve done to the project is add all 3 .mp4 files and cut out some parts I don’t need, no effects applied at all. The export fails at different times, so I don’t think that some specific part of my very basic edit is the issue.

system specs:
Ubuntu 22.04
shotcut installed from the snap store (had the apt version previously, but same issue)
Ryzen 5800x with 32GB RAM

the files are stored on a 1TB 2,5" SSD that has ~200GB of free space and the project is supposed to be exported to an M.2 SSD that has ~120GB of free space remaining, the total project duration is about an hour.
I tried googling for the issue but found no solution.
I’m also not very adept at troubleshooting, but if anyone has an Idea, I’ll be happy to provide more information.

2

Looking at System Error Codes:
Error code 11 has a description: “EAGAIN - Try again”
That’s not very helpful.

You can look at past posts with the same error code and see what worked for other people:
https://forum.shotcut.org/search?q=exit%20code%2011

Ideas to try based on a quick glance at other posts:

  • Do not use hardware encoding
  • Remove one clip or feature at a time until the export succeeds
3

I “fixed” it by exporting it on my laptop instead, just installed the shotcut snap and it works fine.

4

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