Dumb question re exporting: where is Reload?

Shotcut is great until export time…sorry to ask a dumb question but I do this so rarely that I never actually learn to do it.

The FAQ has this question: I have trimmed my video and/or created my project, now how do I save or share it?
The answer is

  1. choose and click a Preset,
  2. click Reload to load the current video settings, and
  3. click Export File at the bottom of the panel.

I can do 1 and 3, but where’s Reload? I can’t find a button or menu option or anything with that name, and when I click Export File I always get mp4 which is not what my customer wants.

Help? Thanks.

1 Like

Never head of ‘Reload’… Where did you get this from?
Just chose a preset, chose a format [MP4] and then hit the ‘Export file’ button.

Capture

https://shotcut.org/FAQ/#i-have-trimmed-my-video-andor-created-my-project-now-how-do-i-save-or-share-it

Maybe time to edit the faq?

OK…all right that works. I thought it wasn’t working because it doesn’t prefill the extension.

Thanks!

Holy Cow! Still not fixed, was driving me crazy too!

I fixed the FAQ. The change will appear the next time the web server is updated.

“Reload” was referring to some old button. You do not need to click Reset before choosing a preset as choosing a preset inherently does that. And you definitely should not click Reset after choosing a preset (unless you want to undo the preset).