Shotcut is great until export time…sorry to ask a dumb question but I do this so rarely that I never actually learn to do it.
The FAQ has this question: I have trimmed my video and/or created my project, now how do I save or share it?
The answer is
choose and click a Preset,
click Reload to load the current video settings, and
click Export File at the bottom of the panel.
I can do 1 and 3, but where’s Reload? I can’t find a button or menu option or anything with that name, and when I click Export File I always get mp4 which is not what my customer wants.
“Reload” was referring to some old button. You do not need to click Reset before choosing a preset as choosing a preset inherently does that. And you definitely should not click Reset after choosing a preset (unless you want to undo the preset).