Audio Issue, Hard to Explain

Okay so I recorded a video of me playing Stardew Valley using OBS Studio. The MP4 file which included the game audio, game video, and my commentary works just fine when I use the standard Movies and TV app on windows 10, however when I drag and drop this MP4 file into shotcut, only the commentary is missing. Game audio and game video is intact but my commentary is gone…? Original file works just fine but when it is in Shotcut it get’s weird.

Using version 17.02.05

Everything else I have tried to play around with on shotcut works just fine but for some reason this one mp4 file is acting weird in Shotcut.

If anyone could help me out I would greatly appreciate it if you need more info ask away I will do my best to answer your questions in such a way that you could help me find a solution!

Guessing the file is multi-channel audio.
Try transcoding in Handbrake first to merge audio, then bring it into Shotcut.

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Hello Steve, actually my file is a multi-channel audio, however I haven’t had an issue before. You said to transcode in handbrake, is this a program I can download that will merge the file or is this a function in Shotcut?

Thank you so much for your reply.

I have actually found handbrake and have solved the issue, thank you very much!

Excellent… :slight_smile:

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