20.09.13 (32-Bit) Crashes when opening webm videos

What is your operating system?
Windows 10 Home 64 bit

What is your Shotcut version (see Help > About Shotcut)? Is it 32-bit?
[edit] 20.09.13 (32 Bit)
[edit: I was using 32-bit instead of 64-bit]

Can you repeat the problem? If so, what are the steps?
Can not open webm videos at all. Instantly crashes Shotcut.

  1. Open Shotcut
  2. Open File, select a webm video

webm videos via Google Drive

shotcut-log1.txt (35.1 KB)
shotcut-log3.txt (35.3 KB)

Both files was created with Shotcut version 20.04.12 with either VP9 alpha or VP8 alpha presets, with no further setting changes.

Chad1.webm is not transparent
Chad3.webm is transparent
Image shows transparency working in OBS with Chad3.webm

Both files work in VLC, Google Drive, and previous versions of Shotcut.


1 Like

It’s not crashing on my end. They open fine for me.

For the record, I’m also on Windows 10 64 bit.

Chad1 crash for me with 20-09-13, 20-07-11 and 19-12-31
OS X 10.11.6

I have not reproduced this on Linux, macOS, or Windows across 3 different machines and multiple tries, sometimes running inside a debugger. I used Automatic Video Mode with no Preview Scaling or Proxy. All I did was start Shotcut, load no project, and open the videos (tested multiple methods). I also tested with chad3.webm on the timeline on V2 with a color clip on V1.

I was using the 32 bit version.
The only way I found out is I went to compare download file sizes of the original program.
I’m not sure how else to tell I was using a 32 bit version.

With the 64 bit version, I can open the webm files now.

Should I edit the bug for the 32 bit version, or is this just a conflict with 64 bit technology?

The 32-bit version of Shotcut for Windows is being discontinued. version 20.09.03 is the last.

I’m having the same problem idk why! it is super frustrating. if I want to add the webm clips I have to put it threw a converter first and make Shure my file size is small enough.

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