19.01.24 cant export any video Failed with exit code 1

Skirmantas_Trippin · January 26, 2019, 6:49pm

Hello looking for help somehow my pc can’t export any videos … i was looking for solutions but didn’t found any that would help me i already try to disable parallel processing… didn’t help but the log changes… first time when i was exporting my antivirus got alert … i don’t know if it has something to do with this im using bit difender if that would help somehow … here are my pc specs : intelcore i5 -8600k 8gb ram and Geforce GTX 1060 6gb

here is the log …

[h264 @ 000000000614af40] Reinit context to 576x320, pix_fmt: yuv420p

[h264 @ 000000000b08d6c0] Reinit context to 576x320, pix_fmt: yuv420p

[h264 @ 000000000b29cf40] Reinit context to 576x320, pix_fmt: yuv420p

[producer avformat] audio: total_streams 1 max_stream 1 total_channels 1 max_channels 1

[AVIOContext @ 0000000005fa3e80] Statistics: 32768 bytes read, 0 seeks

[AVIOContext @ 000000000b1bf880] Statistics: 32768 bytes read, 0 seeks

[AVIOContext @ 00000000048fcf40] Statistics: 32768 bytes read, 0 seeks

[h264 @ 000000000b070500] Reinit context to 576x320, pix_fmt: yuv420p

[h264 @ 000000000b07fe00] Reinit context to 576x320, pix_fmt: yuv420p

[h264 @ 000000000b37cb80] Reinit context to 576x320, pix_fmt: yuv420p

[producer avformat] audio: total_streams 1 max_stream 1 total_channels 1 max_channels 1

[AVIOContext @ 0000000005fa39c0] Statistics: 32768 bytes read, 0 seeks

[AVIOContext @ 00000000048fce80] Statistics: 32768 bytes read, 0 seeks

[AVIOContext @ 000000000620eec0] Statistics: 32768 bytes read, 0 seeks

[h264 @ 000000000b1ae780] Reinit context to 576x320, pix_fmt: yuv420p

[h264 @ 000000000b07fe00] Reinit context to 576x320, pix_fmt: yuv420p

[h264 @ 000000000b637380] Reinit context to 576x320, pix_fmt: yuv420p

[producer avformat] audio: total_streams 1 max_stream 1 total_channels 1 max_channels 1

[AVIOContext @ 0000000005fa39c0] Statistics: 98304 bytes read, 0 seeks

[AVIOContext @ 000000000b37ff80] Statistics: 98304 bytes read, 0 seeks

[AVIOContext @ 000000000b06ecc0] Statistics: 98304 bytes read, 0 seeks

[libx264 @ 000000000b22be40] using SAR=1/1

[libx264 @ 000000000b22be40] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2

[libx264 @ 000000000b22be40] profile High, level 4.0

[libx264 @ 000000000b22be40] 264 - core 155 r2917 0a84d98 - H.264/MPEG-4 AVC codec - Copyleft 2003-2018 - http://www.videolan.org/x264.html - options: cabac=1 ref=2 deblock=1:0:0 analyse=0x3:0x113 me=hex subme=6 psy=1 psy_rd=1.00:0.00 mixed_ref=1 me_range=16 chroma_me=1 trellis=1 8x8dct=1 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=-2 threads=9 lookahead_threads=1 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=2 b_adapt=1 b_bias=0 direct=1 weightb=1 open_gop=0 weightp=1 keyint=125 keyint_min=12 scenecut=40 intra_refresh=0 rc_lookahead=30 rc=crf mbtree=1 crf=21.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 ip_ratio=1.40 aq=1:1.00

[consumer avformat] Could not open ‘C:/Users/waiki/OneDrive/Documents/wideo/2.mp4’

[aac @ 000000000b1bf400] Qavg: nan

Failed with exit code 1

Skirmantas_Trippin · January 26, 2019, 7:49pm

i just exported the video to my usb … so im not sure if it’s security options or what…

ALN · January 29, 2019, 5:01pm

I’m having the same complications.
I tried checking other helpful solutions like right-clicking the .exe >> ‘Run as Administator,’ adding an empty video track, removing some filters, unchecking ‘Parallel Processing,’ changing video resolutions to fit my computer cores and SD card, but nothing seems to work! Mixing these things is also unsuccesful.
I need this exported in the span of less than 2 days!
edit: sorry I sounded so urging! I can delay this for about 2-3 more days.

shotcut · January 29, 2019, 8:28pm

Right-click a failed export job to open the log and XML. Save each of these, add them to a zip file, and attach the zip file to a reply here.

ALN · January 30, 2019, 4:28pm

ALN…zip (5.6 KB)
I censored my username.

shotcut · January 30, 2019, 8:07pm

The error is

Could not open 'C:/Users/[my username]/Documents/Mine/Vid/WORK ON IT - Repaired.mp4'

Unfortunately, I cannot tell you why it fails to open. Perhaps something like an antivirus software is blocking it. Shotcut does a test to see if the target folder is writable in the main process, which appears to have passed the test. However, it runs a child program in the background to do that actual export, and that was blocked from running. If you are comfortable to turn off anti-virus or -malware programs temporarily to test it, that will help to determine if that is reason.

ALN · February 10, 2019, 4:48pm

To cut a long story short, I am not allowed to switch my antivirus off - which is AVG - but have instead, tried to unblock all the child programs including qmelt, which seems to be the most concerning one. It still has not worked however, and with the other preferences switched off either. Thanks for the advice though! Will be sure to do it as soon as I am allowed to switch off AVG.

Elusien · February 10, 2019, 8:33pm

Do you already have a file with that name ‘WORK ON IT - Repaired.mp4’? It seems a strange name. If so have you looked at the “security” tag when viewing the file’s properties to make sure that you have permission to write to it?

Have you tried exporting to a different directory/folder?

system · August 12, 2019, 8:33am

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