Video Export Produces Frozen Video

Bug
1

What is your operating system?
Windows 10 Pro

What is your Shotcut version (see Help > About Shotcut)?
23.07.29

Can you repeat the problem? If so, what are the steps?
Problem is repeatable, I have reproduced it several times and it happens every time.

  1. Start Shotcut
  2. Drag this video into the timeline
  3. In the export panel, click “Stock>Default”, click “Reset”, then click “Export File”
  4. The resulting video freezes at 00m15s and everything after is lost.
2

Your sample video is not available. In any case, if you are having trouble with a specific media file you should use Properties > Convert on it as not everything will work directly.

1 Like
3

These steps should not be necessary as they are the same thing as not choosing anything.

4

Converting to an intermediate format solved the problem. I think the encoder used by my video capture hardware is buggy and is outputting something that Shotcut can’t handle.