Shotcut does not open. Help pleaseeeeee

What is your operating system?

Windows
What is your Shotcut version (see Help > About Shotcut)? Is it 32-bit?
20.09.13
64-bit

Can you repeat the problem? If so, what are the steps?
I just started to use this software. It’s great. Today I was going to continue with a project. But the software doesn’t starts. I realizd that there ir was this new version so I instaled it, but it still doesn’t starts. Please, help.

Which specific version of Windows are you using?

Windows 10

Never mind. I just fixed it. I make the system use the integrated graphics to run the software and now it works. Thx 4 ur attention!

Hello, how did u make that ?? I can’t use too this version with my integrated card…

Hello.
I went to Configuration > System > Screen > Graphics configuration > Examinate, and then search the directory of the software an select its .exe
At least this is the process I did because mi computer has a Radeon graphic card, if your computer uses a Nvidia I think it needs a diferent process

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