Shotcut crash when saving immediately after opening

Bug
1

Opened Shotcut and pressed Ctrl + S. Hit Enter and Shotcut crashes every time. I don’t know much about software bugs but maybe that’s useful to know.

Computer specification:

OS: Win 10 Pro 64-bit
Mainboard: ASUS Z170 Pro Gaming, board revision 1.04, BIOS v1904
CPU: Intel i7 6700 (6th gen), Stock HSF, Undervolt Offset -0.15 V, LLC 4
RAM: Corsair LPX Vengeance 2x8GB DDR4-3000 (CMK16GX4M2B3000C15)
Graphics: Gigabyte NVIDIA GeForce GTX 950
Sys Drive: Samsung Evo 750 SSD, 250 GB
Data Drives: OCZ Vertex 2 SSD, 60 GB; WDC WD1002FAEX-00Y9A0, ~1 TB; WDC WD2003FZEX-00Z4SA0, ~2 TB; WDC WD2002FAEX-00MJRA0, ~2 TB; RAID 0, ~300 GB [Maxtor 6B160MO x 2]
PCI-E SATA expansion: IOCREST SATA III 4-port PCI-e (SI-PEX40064)
PSU: XFX TS 750W (P1-750S-NLB9)
Bluetooth: Parani UD100 Bluetooth USB Adapter
Monitor: LG 21.5" W2246S-BF 16:9 Wide LCD Monitor 1920x1080 5ms
Logitech G500 mouse, K120 keyboard.

UEFI BIOS divergence from optimised default settings
AI Overclock Tuner [Auto]->[XMP]
DRAM Frequency [Auto]->[DDR4-2933 MHz]
Min. CPU Cache Ratio [Auto]->[40]
Max CPU Cache Ratio [Auto]->[40]
CPU Core/Cache Voltage [Auto]->[Offset Mode]
DRAM Voltage [Auto]->[1.350]
DRAM CAS# Latency [Auto]->[15]
DRAM RAS# to CAS# Delay [Auto]->[17]
DRAM RAS# ACT Time [Auto]->[35]
CPU Load-line Calibration [Auto]->[Level 4]
SATA Mode Selection [AHCI]->[RAID]
Model Name LED Lighting [Breathing Mode]->[Disabled]
SupremeFX LED Lighting [Breathing Mode]->[Disabled]
CPU Q-Fan Control [Auto]->[PWM Mode]

2

Unable to reproduce on Windows 10 64 bit. When you hit Ctrl-S to save, do you get a window popup at all? By default you should have a file window open so you can put a name and location to your file, even if you don’t have any project data. Attempting to save from there just says “Unable to save empty file.” No crash.

My guess is that your installed Shotcut goes ahead with a save attempt before showing this window, and therefore you won’t get the message. But if you do get the save window then I’m not sure where the problem could be coming from. Perhaps you may have installed an unsupported version?

3

Edit: I updated to 16.11 and the problem has gone away. Sorry for not checking this first.

Hi Lauren. The version is 16.04.01. When I save I get the expected window asking me to specify a location and filename and when I click save, the program then crashes. I made a brief video of it: