Shotcut closes on Start-up

[happywaffles720]

Windows 8.1
Shotcut version 20.11.28, 64 bit.

Firstly, I just click the shortcut to Shotcut like normal then it loads with this weird looking white box then the application loads in the corner of my screen then closes. Not sure why It’s acting like this all the sudden.

[Hudson555x]

• Can you provide your computer specifications?
• Also can you provide the Shotcut log file?
  • Navigate to your appdata folder.
    Drag/drop your log file into the reply window or click on the upload icon.
    (example shown is for Windows 10)
    

[happywaffles720]

Intel Core i7-4720HQ, NVIDIA GeForce GTX 960M, 16 Ram, Win 8.1.

shotcut-log.txt (31.6 KB)

[Hudson555x]

Are you using a 64-bit version of Windows 8.1?

• If you only have a 32-bit version, the last version available is Version 20.09.27
  Which can be downloaded here: https://github.com/mltframework/shotcut/releases/tag/v20.09.27

Also look at this from the FAQ:

Shotcut - Frequently Asked Questions

If you are running 64-bit Windows, try restarting your computer to see if that allows you to open Shotcut.

[shotcut]

The log does not show anything useful except that it does seem to be stuck. Try rebooting.

[happywaffles720]

Okay, so Shotcut doesn’t immediately close after a fresh reinstall and reboot however I can’t interact past the File, Edit, View, Settings and Help.

shotcut-log.txt (40.7 KB)

[shotcut]

I see Direct3D errors. Try Settings > Display Method > OpenGL