Repeatedly shuts down

Bug
1

I am running Shotcut on Linux Mint 18.3, on a 6 core AMD processor with 16GB of DDR3 RAM, and I am running the current version of Shotcut, 19.02.28.

When I attempt to edit a video Shotcut shuts down, just as though I had intentionally closed it. It WAS shutting down if I even tried to play a clip, but I reinstalled it yesterday and now it will play video but not allow me to edit it.

2

More than likely the OpenGL technologies used for Shotcut’s UI and video display are incompatible with the OpenGL implementation on your system. There is nothing we will do about that; it is not a very high bar, but it is for many Linux systems unfortunately. On the other hand, it could be something completely different, but I do not know based on the very little info you have given. I do not experience many crashes. You need to be much more specific:

  • where did you get Shotcut?
  • What is the output of glxinfo | grep OpenGL? (more than likely I do not have your GPU)
  • What exactly is “attempt to edit a video?” What are the repeatable steps to make it crash?
  • Does it work with a color clip? (Open Other > Color)
  • What is the gdb backtrace? (instructions not provided but in case you know how).
3

If you are using the nouveau X driver that might be your problem.

4

I’ve been using Shotcut for a year or so. I originally got the AppImage file from this site, and yesterday got the replacement file for the reinstall here as well. THe last time I used it was a month ago and it worked fine, then yesterday the problems began.

bob-h@bobh-desktop ~ $ glxinfo | grep OpenGL
OpenGL vendor string: nouveau
OpenGL renderer string: NVC1
OpenGL core profile version string: 4.3 (Core Profile) Mesa 18.0.5
OpenGL core profile shading language version string: 4.30
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile
OpenGL core profile extensions:
OpenGL version string: 3.0 Mesa 18.0.5
OpenGL shading language version string: 1.30
OpenGL context flags: (none)
OpenGL extensions:
OpenGL ES profile version string: OpenGL ES 3.1 Mesa 18.0.5
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.10
OpenGL ES profile extensions:
bob-h@bobh-desktop ~ $

“Attempt to edit video” meand manipulate the clip(s) in any way, EXCEPT I can apply filters and cut parts of a clip and remove. Everything else shuts down Shotcut.

All clips I have tried are color.

No idea what gdb backtrace is.

5

Does the previous version 19.01 work better? If so, it might be the Qt upgrade is less compatible with mesa+nouveau.

6

This topic was automatically closed 182 days after the last reply. New replies are no longer allowed.