Can’t say how disappointed I am…For my video editing needs, I thought Shotcut was the second coming of Jesus…But just recently, it seems to have come apart at the seems on a number of levels…I tried to install the newer version, 702 but the program completely freezes up when I install it…I tried to backtrack and install the previous version, 508 but that froze up as well…I used Shotcut for month without a single problem but now I’m completely lost—It’s shapening tool was as good as anything that I’ve used before…Ric
It’s a two way street here. The information you supply (outlined in the post: Requesting Support) helps developers fix bugs. Without full knowledge of what’s going on with the versions you have that are crashing there is no way to fix the issue.
The last few months have seen the introduction of features that users have been asking for for years. High on that list was key-frames for filters which have massively increased the utility and potential of the program. Introducing new stuff sometimes breaks old stuff and since SC is being developed on a small, personal scale, there isn’t a team of QA testers beavering away looking for bugs and trying to break the system. That’s where we come in - us current users are effectively early adopters, like the backers of a Kickstarter or Indiegogo campaign getting to use the pre-release version before all the wrinkles are ironed out.
As has been said on countless threads - if the latest version doesn’t work for you then rollback to a version that does, but do take the time to quantify and describe your problem on these pages so the developers can understand and fix it.
Constructive criticism facilitates constructive action.