Not able to put 2d text

hey, im a user of shutcut that has a problem putting 2d text in my videos. i have activated all the settings correctly but, when i try to put 2d text, the video player comes all black and the text box appear but not the text. can someone help me with this please

a screenshot would be helpful. What do you mean with “2D-Text”?

i mean de normal text

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