Distorted audio when loading

when I load a mp3 file It always becomes distorted how I do fix this or do i change the file format

Where is it distorted? Is it distorted in both the preview and export or just one of them?

Try Properties->Convert… to convert the file to an edit friendly format.

Also, can you show a screenshot that shows the clip properties panel?

the whole file

preview and on the import

Click the “Convert” button in the lower left of the properties panel. Does the converted file sound distorted?

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