Can't make Presets on "Size, Position & Rotate"

[VikkiInWonderland]

Hello all thx for reading this.

Each time I try to SAVE a preset on " size, position& rotate" Shotcut just makes a “donk” noise * I am unable to save a preset. Please help thx!

Sorry if this has been covered.

[Elusien]

I just tried it on version 20.11.28 and it works fine. What version are you using, on what OS? Also, is there any error message concerning this in your logfile?

[VikkiInWonderland]

I have 21.02.27 didn’t realize there was a newer version. How do I make it so that Shotcut automatically updates to the newest version each time? Thx for the help​:heart:

[MusicalBox]

I have version 21.02.27 too, on Windows 10. And I have no problem saving a new preset.

@Elusien

What version are you using, on what OS? Also, is there any error message concerning this in your logfile?

[kagsundaram]

@VikkiInWonderland

Shotcut just makes a “donk” noise

I will venture a guess:

• That you are on Windows 10
• That it actually Windows making the “donk”
• That Windows security settings are preventing Shotcut from writing in the folder where Shotcut stores presets

[MusicalBox]

https://streamable.com/2ciwwd

[VikkiInWonderland]

ok, yes I have windows 10 so how do I avoid this? I feel almost like it’s " donking" on me because when I try to move the footage on the player, it’s in “move” mode ( with the handle showing for moving & rotating) so it’s not allowing me to save a preset since it’s in " moving" mode? I wonder if I’m making sense to you guys… thx!

[VikkiInWonderland]

hahaha " donk!"

[kagsundaram]

@VikkiInWonderland

I have windows 10 so how do I avoid this?

Export is failing imediately

The link gives a numbered step-by-step to turn off Controlled Folder Access; in my opinion, the best course of action instead is found in the final paragraph: “Occasionally, an app that is safe to use will be identified as harmful. This happens because Microsoft wants to keep you safe and will sometimes err on the side of caution; however, this might interfere with how you normally use your PC. You can add an app to the list of safe or allowed apps to prevent them from being blocked.” Thus, a…

[VikkiInWonderland]

tysm! I will check it out

[Hudson555x]

@VikkiInWonderland

Shotcut just makes a “donk” noise

Are you running anti-virus software?
Presets are saved to the AppData folder. AV software may prevent you from saving presets.

[VikkiInWonderland]

Yes I have anti virus software installed! How do I go around to give permit? Sorry if that’s a ridiculous question, computer challenged here Thx!

[Hudson555x]

Try turning off Anti-Virus software then add a preset.
If you don’t want to turn it off, then contact support for that specific AV software.

Needs to access the following path.
C:/users/user/AppData/Local/Meltytech/Shotcut

[VikkiInWonderland]

TYTY