Need help because Shotcut crashes when menu to View/Filter

David · November 28, 2016, 5:19am

When navigating inside the menu to View/Filter, my Shotcut crashes immediately on my Windows 10. Do you have any idea how to narrow down what to do? Maybe the solution is very easy.

Thank you for any ideas.

David

Here is my logfile:
[Info ] <Application::Application(int&, char**)> Starting Shotcut version 16.08.12
[Info ] <Application::Application(int&, char**)> Windows version 192
[Info ] <Application::Application(int&, char**)> number of logical cores = 4
[Info ] <Application::Application(int&, char**)> locale = QLocale(German, Default, Germany)
[Info ] <Application::Application(int&, char**)> install dir = “C:/Program Files/Shotcut”
[Debug ] ShotcutSettings::singleton language “de_DE”
[Debug ] ShotcutSettings::singleton deinterlacer “onefield”
[Debug ] ShotcutSettings::singleton external monitor “”
[Debug ] ShotcutSettings::singleton GPU processing false
[Debug ] ShotcutSettings::singleton interpolation “nearest”
[Debug ] ShotcutSettings::singleton video mode “”
[Debug ] ShotcutSettings::singleton realtime true
[Debug ] MainWindow::changeTheme begin
[Debug ] MainWindow::changeTheme end
[Debug ] MainWindow::MainWindow() begin
[Debug ] Mlt::Controller::Controller() begin
[Info ] plugin_mgr_get_object_file_plugins: error opening shared object file ‘C:\Program Files\Shotcut\lib\ladspa/AUTHORS’: “C:\Program Files\Shotcut\lib\ladspa\AUTHORS”: Das angegebene Modul wurde nicht gefunden.
[Info ] plugin_mgr_get_object_file_plugins: error opening shared object file ‘C:\Program Files\Shotcut\lib\ladspa/COPYING’: “C:\Program Files\Shotcut\lib\ladspa\COPYING”: Das angegebene Modul wurde nicht gefunden.
[Info ] plugin_mgr_get_object_file_plugins: error finding ladspa_descriptor symbol in object file ‘C:\Program Files\Shotcut\lib\ladspa/libfftw3f-3.dll’: “ladspa_descriptor”: Die angegebene Prozedur wurde nicht gefunden.
[Info ] plugin_mgr_get_object_file_plugins: error opening shared object file ‘C:\Program Files\Shotcut\lib\ladspa/readme.txt’: “C:\Program Files\Shotcut\lib\ladspa\readme.txt”:
[Debug ] Mlt::Controller::Controller() end
[Debug ] Mlt::GLWidget::GLWidget(QObject*) begin
[Debug ] Mlt::GLWidget::GLWidget(QObject*) end
[Debug ] MainWindow::setupSettingsMenu begin
[Error ] [ 0x7156430] The DeckLink drivers not installed.
[Debug ] MainWindow::setupSettingsMenu end
[Debug ] MainWindow::readPlayerSettings begin
[Debug ] MainWindow::readPlayerSettings end
[Debug ] MainWindow::configureVideoWidget begin
[Debug ] MainWindow::setProfile “”
[Debug ] Mlt::Controller::setProfile setting to profile “Automatic”
[Debug ] MainWindow::configureVideoWidget end
[Debug ] <ScopeController::ScopeController(QMainWindow*, QMenu*)> begin
[Debug ] <ScopeWidget::ScopeWidget(const QString&)> begin true
[Debug ] <ScopeWidget::ScopeWidget(const QString&)> end
[Debug ] AudioLoudnessScopeWidget::AudioLoudnessScopeWidget() begin
[Debug ] AudioLoudnessScopeWidget::AudioLoudnessScopeWidget() end
[Debug ] <ScopeDock::ScopeDock(ScopeController*, ScopeWidget*)> begin
[Debug ] <ScopeDock::ScopeDock(ScopeController*, ScopeWidget*)> end
[Debug ] <ScopeWidget::ScopeWidget(const QString&)> begin true
[Debug ] <ScopeWidget::ScopeWidget(const QString&)> end
[Debug ] AudioPeakMeterScopeWidget::AudioPeakMeterScopeWidget() begin
[Debug ] AudioPeakMeterScopeWidget::AudioPeakMeterScopeWidget() end
[Debug ] <ScopeDock::ScopeDock(ScopeController*, ScopeWidget*)> begin
[Debug ] <ScopeDock::ScopeDock(ScopeController*, ScopeWidget*)> end
[Debug ] <ScopeWidget::ScopeWidget(const QString&)> begin true
[Debug ] <ScopeWidget::ScopeWidget(const QString&)> end
[Debug ] AudioSpectrumScopeWidget::AudioSpectrumScopeWidget() begin
[Debug ] AudioSpectrumScopeWidget::AudioSpectrumScopeWidget() end
[Debug ] <ScopeDock::ScopeDock(ScopeController*, ScopeWidget*)> begin
[Debug ] <ScopeDock::ScopeDock(ScopeController*, ScopeWidget*)> end
[Debug ] <ScopeWidget::ScopeWidget(const QString&)> begin true
[Debug ] <ScopeWidget::ScopeWidget(const QString&)> end
[Debug ] AudioWaveformScopeWidget::AudioWaveformScopeWidget() begin
[Debug ] AudioWaveformScopeWidget::AudioWaveformScopeWidget() end
[Debug ] <ScopeDock::ScopeDock(ScopeController*, ScopeWidget*)> begin
[Debug ] <ScopeDock::ScopeDock(ScopeController*, ScopeWidget*)> end
[Debug ] <ScopeController::ScopeController(QMainWindow*, QMenu*)> end
[Debug ] RecentDock::RecentDock(QWidget*) begin
[Debug ] RecentDock::RecentDock(QWidget*) end
[Debug ] PlaylistDock::PlaylistDock(QWidget*) begin
[Debug ] PlaylistDock::PlaylistDock(QWidget*) end
[Debug ] TimelineDock::TimelineDock(QWidget*) begin
[Debug ] TimelineDock::TimelineDock(QWidget*) end
[Debug ] <FiltersDock::FiltersDock(MetadataModel*, AttachedFiltersModel*, QWidget*)> begin
[Debug ] <FiltersDock::FiltersDock(MetadataModel*, AttachedFiltersModel*, QWidget*)> end
[Debug ] EncodeDock::EncodeDock(QWidget*) begin
[Debug ] EncodeDock::EncodeDock(QWidget*) end
[Debug ] JobsDock::JobsDock(QWidget*) begin
[Debug ] JobsDock::JobsDock(QWidget*) end
[Debug ] MainWindow::readWindowSettings begin
[Debug ] MainWindow::readWindowSettings end
[Debug ] LeapNetworkListener::start begin
[Debug ] MainWindow::MainWindow() end
[Debug ] Database::run Database version is 1
[Debug ] FilterController::loadFilterMetadata reading filter metadata “alpha_adjust” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Alpha Kanal: Adjustieren”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “alpha_view” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Alpha Kanal: Ansehen”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_balance” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Balance”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_bandpass” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Bandpass Filter”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_basstreble” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “B\u00E4sse & H\u00F6hen”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_channelcopy” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Kanal kopieren”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_compressor” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Kompressor”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_delay” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Delay”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_expander” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Expander”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_fadein” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Audio einfaden”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_fadeout” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Audio ausfaden”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_gain” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Verst\u00E4rkung / Lautst\u00E4rke”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_highpass” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Highpass Filter”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_limiter” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Limiter”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_lowpass” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Lowpass Filter”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_mono” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Downmix”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_mute” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Stumm”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_normalize_1p” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Normalisieren: Ein Durchgang”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_normalize_2p” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Normalisieren: Zwei Durchg\u00E4nge”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_notch” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Kerbe”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_pan” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Panning”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_reverb” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Hall”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “audio_swapchannels” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Kan\u00E4le vertauschen”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “bluescreen0r” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Bluescreen-Technik: Simple”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “blur” “meta_boxblur.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Weichzeichnung”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “blur” “meta_movit.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Weichzeichnung”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “brightness” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Helligkeit”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “brightness” “meta_movit.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Helligkeit”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “color” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Farbkorrektur”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “color” “meta_frei0r_coloradj.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Farbkorrektur”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “color” “meta_movit.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Farbkorrektur”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “contrast” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Kontrast”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “contrast” “meta_movit.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Kontrast”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “crop” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Zuschneiden”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “crop” “meta_movit.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Zuschneiden”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “dust” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Alter Film: Staub”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “dynamictext” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Text”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “fadein_brightness” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Video einfaden”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “fadein_movit” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Video einfaden”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “fadeout_brightness” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Video ausfaden”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “fadeout_movit” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Video ausfaden”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “glow” “meta_frei0r.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Gl\u00FChen”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “glow” “meta_movit.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Gl\u00FChen”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “grain” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Alter Film: K\u00F6rnigkeit”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “invert” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Farben invertieren”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “keyspillm0pup” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Key Spill: Advanced”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “lines” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Alter Film: Kratzer”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “mirror” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Spiegeln”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “mirror” “meta_movit.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Spiegeln”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “movit_diffusion” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Diffusion”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “oldfilm” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Alter Film: Projektor”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “opacity” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Deckkraft”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “opacity” “meta_movit.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Deckkraft”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “rotate” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Rotieren”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “saturation” “meta_frei0r.qml”
[Debug ] FilterController::loadFilterMetadata added filter “S\u00E4ttigung”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “saturation” “meta_movit.qml”
[Debug ] FilterController::loadFilterMetadata added filter “S\u00E4ttigung”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “select0r” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Bluescreen-Technik: Erweitert”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “sepia” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Sepiat\u00F6nung”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “sharpen” “meta_frei0r.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Scharfzeichnung”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “sharpen” “meta_movit.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Scharfzeichnung”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “size_position” “meta_affine.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Gr\u00F6\u00DFe und Position”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “size_position” “meta_movit.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Gr\u00F6\u00DFe und Position”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “smartblur” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Rauschen reduzieren”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “spillsuppress” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Key Spill: Simple”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “stabilize” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Stabilisieren”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “tcolor” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Alter Film: Technocolor”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “vignette” “meta_movit.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Vignettierung”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “vignette” “meta_oldfilm.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Vignettierung”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “wave” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Welle”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “webvfx” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “HTML \u00FCberlagern”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “webvfx_circular_frame” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Runder Rahmen (HTML)”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “webvfx_ruttetraizer” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Rutt-Etra-Izer (HTML)”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “webvfx_threejs_text” “meta.qml”
[Debug ] FilterController::loadFilterMetadata added filter “3D Text (HTML)”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “white” “meta_frei0r.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Wei\u00DFabgleich”
[Debug ] FilterController::loadFilterMetadata reading filter metadata “white” “meta_movit.qml”
[Debug ] FilterController::loadFilterMetadata added filter “Wei\u00DFabgleich”
[Warning] <> libpng warning: iCCP: profile ‘icc’: 'RGB ': RGB color space not permitted on grayscale PNG
[Debug ] MainWindow::open “C:/Users/David/AppData/Local/Meltytech/Shotcut/untitled.mlt”
[Debug ] MltXmlChecker::MltXmlChecker() decimal point ‘,’
[Debug ] MltXmlChecker::check begin
[Debug ] MltXmlChecker::check end
[Debug ] Mlt::GLWidget::initializeGL begin
[Info ] Mlt::GLWidget::initializeGL OpenGL vendor “Intel”
[Info ] Mlt::GLWidget::initializeGL OpenGL renderer “Intel® HD Graphics 520”
[Info ] Mlt::GLWidget::initializeGL OpenGL threaded? true
[Info ] Mlt::GLWidget::initializeGL OpenGL ES? false
[Debug ] Mlt::GLWidget::initializeGL end
[Debug ] AudioLoudnessScopeWidget::resetQview begin
[Debug ] LeapNetworkListener::onDisconnected Disconnected from Leap Motion
[Debug ] LeapNetworkListener::onError Leap Motion WebSocket error: “Verbindung verweigert”
[Debug ] FiltersDock::resetQview begin

qubodup · November 29, 2016, 5:47pm

When I enable the filter tab without having clips in the timeline, it causes a glitch in the UI (tab title appears above menu bar). It might be enough to just import a clip and put it in the timeline first.

Some more ideas:

Delete config files, see https://www.shotcut.org/FAQ/#where-are-the-log-presets-database-and-settings-stored
Reinstall, pick the delete registry configuration setting.
Update graphics drivers.
Run as admin or uninstall and use the portable version.

Some of these are covered in this video for more clarity:

Hint for posting: If you use the code (“preformatted text”, </> icon) formatting. text will be wrapped in a scrollable field. Forum post demonstration: Constantly crashing on OSX 10.11.6 when opening/adding picture to playlist (GPU)

David · December 1, 2016, 11:04am

Hi qubodup,

thank you for your answer and ideas. I’ll try this out and let you know!

David

David · December 3, 2016, 5:59pm

Hi qubodup,

installing new version with clean registry made it! Thank you!!!

David